DebtFlows Privacy Policy

1. Introduction

DebtFlows ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our debt collection automation service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, company details
• Financial Information: Invoice data, payment records, customer contact information
• Communication Data: Messages, call logs, and correspondence with your customers

2.2 Automatically Collected Information

• Usage Data: How you interact with our platform
• Device Information: IP address, browser type, operating system
• Cookies and Similar Technologies: Information collected through cookies and similar tracking technologies

3. How We Use Your Information

• To provide and maintain our service
• To process payments and manage your account
• To improve and personalize your experience
• To communicate with you about service updates
• To generate AI-powered communication with your customers
• To comply with legal obligations

4. AI-Powered Communications

Important Notice: DebtFlows uses artificial intelligence to automate follow-ups with your customers regarding overdue payments. As a user of our service, you are responsible for:

• Informing your customers in your payment terms or agreements that AI-powered communications may be used for payment follow-ups
• Ensuring all communications comply with applicable debt collection laws and regulations
• Reviewing and approving communication templates before they are sent

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist us in providing our services
• Business Partners: Companies we partner with to offer integrated services
• Legal Requirements: When required by law or to protect our rights

6. Data Security

We implement appropriate security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations.

8. Your Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Restrict or object to processing
• Data portability

9. Children's Privacy

Our service is not intended for individuals under 18 years of age.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own, which may have different data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: debtflows.ai@gmail.com